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Help center

Answers and guides for retailers, staff and customers.

Getting started

  • Signing in as staff and setting up two-step verification
  • Adding branches and staff
  • Setting up your branding

At the counter

  • Scanning or searching a customer card
  • Recording a purchase or refund
  • Redeeming or reversing a voucher

Data & integrations

  • Importing a CSV file
  • Creating an API key
  • Reprocessing failed events

For customers

  • Signing in with your phone number
  • Using your voucher
  • Changing language and appearance

Need help?

Can't find the answer? Check the FAQ or contact us.